Privacy Policy
Your data belongs to you. Here's how we collect, use, and protect it.
What we collect
We collect your phone number, Ghana Card details (for seller verification), transaction data, delivery addresses, and chat messages. This information is necessary to operate the platform, verify identity, process payments, and resolve disputes.
Ghana Card data
Ghana Card data is stored securely and only accessed by admin for verification purposes. We do not share Ghana Card images or numbers with buyers, other sellers, or third parties. Verification documents are encrypted at rest and in transit.
No data sales
We never sell user data to third parties. Your personal information is used only to operate the platform and improve your experience. We do not use your data for advertising profiling or external marketing without your explicit consent.
How we use data
Data is used only to operate the platform and resolve disputes. This includes: verifying sellers, processing orders, facilitating chat between buyers and sellers, handling refunds, and investigating reports of fraud or abuse.
Communication
We may contact you via phone or email regarding your orders, account status, or platform updates. You can opt out of non-essential communications at any time from your account settings.
Payment data
Payment processing is handled by Paystack. We do not store your card details or MoMo PIN. We only store transaction references, amounts, and status for record-keeping and dispute resolution.